Shipping destinations:. Shipping times:. Shipping cost:. For additional questions about our shipping policy, please contact us at Support@X-streamaudio.com.

<p id="isPasted" style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 14px; font-weight: 500; color: rgb(0, 0, 0); line-height: 1.715; word-break: break-word; font-family: &quot;Avenir Next&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(245, 245, 245); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Shipping destinations:<ul style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin: revert; padding: revert; list-style: disc; color: rgb(0, 0, 0); font-family: &quot;Avenir Next&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(245, 245, 245); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; list-style: inherit;">We ship to USA and CANADA.</li></ul><p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 14px; font-weight: 500; color: rgb(0, 0, 0); line-height: 1.715; word-break: break-word; font-family: &quot;Avenir Next&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(245, 245, 245); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Shipping times:<ul style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin: revert; padding: revert; list-style: disc; color: rgb(0, 0, 0); font-family: &quot;Avenir Next&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(245, 245, 245); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; list-style: inherit;">Local orders deliver same day.</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; list-style: inherit;">All products that are in stock ship within 1-2 business days via USPS or UPS from our warehouse in Tampa Florida.&#xA0;</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; list-style: inherit;">Shipping time may vary depending on location, shipment method and other factors.</li></ul><p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 14px; font-weight: 500; color: rgb(0, 0, 0); line-height: 1.715; word-break: break-word; font-family: &quot;Avenir Next&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(245, 245, 245); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Shipping cost:<ul style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin: revert; padding: revert; list-style: disc; outline: none; color: rgb(0, 0, 0); font-family: &quot;Avenir Next&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(245, 245, 245); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; list-style: inherit;">Orders over $199 will have free shipping.</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; outline: none; list-style: inherit;">Orders under $199 will be charged for shipping depending on your chosen delivery method and country. Full price will be displayed at checkout.&#xA0;</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; outline: none; list-style: inherit;">Orders in Canada are subject to import fees.</li></ul> For additional questions about our shipping policy, please contact us at Support@X-streamaudio.com.

What is your shipping policy?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page.Click on the tracking number link or enter the tracking number into our tracking page.Tracking information may not be immediately available after your order is placed. It can take up to 48 Hours for the number to become active in our system. If you don&apos;t see any updates right away, please be patient and check back later.

How do I track my order?

At AudioVision USA, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at Support@X-streamaudio.com with your order number and any relev

<h3 id="lost-packages">Lost packages</h3>At AudioVision USA, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at Support@X-streamaudio.com&#xA0;with your order number and any relevant details. <h3 id="damaged-packages">Damaged packages</h3>We understand the disappointment of receiving a damaged package. In such instances, please report to our customer support team at Support@X-streamaudio.com within 24 hours of receiving the order and include photos of the damaged items or package.We will review the provided documentation and, if necessary, arrange for a replacement or issue a refund.

What if my package gets lost or arrives damaged?

If you need to change your shipping address after placing an order, please contact us as soon as possible with the new address details at Support@x-streamaudio.com. Once we receive your updated information, we will promptly update the shipping addres

If you need to change your shipping address after placing an order, please contact us as soon as possible with the new address details at Support@x-streamaudio.com. Once we receive your updated information, we will promptly update the shipping address for your order. The success of the change will be confirmed to you via communication from our customer service team. For a smooth process, please ensure to notify us promptly to avoid any hitches.

How can I change my shipping address for an existing order?

You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at Support@X-streamaudio.com. Please include your order number and the reason for cancellation in your message. Orders can on

You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at Support@X-streamaudio.com. Please include your order number and the reason for cancellation in your message.Orders can only be canceled before they have been dispatched in accordance to our cancellation policy. If your order has already been shipped, please refer to our return policy for further instructions.<h1 id="isPasted" style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: inherit; font-weight: inherit; color: rgb(0, 0, 0); font-family: &quot;Avenir Next&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(245, 245, 245); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Cancellation policy:</h1><ul style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin: revert; padding: revert; list-style: disc; outline: none; color: rgb(0, 0, 0); font-family: &quot;Avenir Next&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(245, 245, 245); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; list-style: inherit;">You may cancel your order within 24 hours of placing your order.</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; outline: none; list-style: inherit;">Upon canceling your order you will receive a partial refund to your method of payment within 3 business days.</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; list-style: inherit;">You will be charged a cancellation fee of 10% of the sale price.</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; list-style: inherit;">All items bought on sale are final and are not eligible for cancellation.</li></ul>

How do I cancel my order?

We sincerely apologize if you receive an incorrect item in your order. Upon your notification, we will provide a return label for the wrongly shipped item. Once you ship the incorrect item back to us, we have two options for you:. Please let us know

We sincerely apologize if you receive an incorrect item in your order. Upon your notification, we will provide a return label for the wrongly shipped item. Once you ship the incorrect item back to us, we have two options for you:<ul><li>We can ship the correct item to you as per your original order.</li><li>If you prefer to cancel the incorrect order, we can process a refund for you.</li></ul>Please let us know your preference and we will proceed with the chosen solution as soon as possible.

What should I do if I received the wrong item?

In the event that you notice the shipping address on your order is incorrect, please get in touch with us immediately. You can either ask us to update the address so that your order is delivered to the correct location, or if you prefer, we can cance

In the event that you notice the shipping address on your order is incorrect, please get in touch with us immediately. You can either ask us to update the address so that your order is delivered to the correct location, or if you prefer, we can cancel the order before it is shipped. If you contact us after the order has already been shipped, please provide the correct shipping address and we will do our best to update the information before delivery.

Shipping & Handling