What should I do if I received the wrong item?Updated a year ago

We sincerely apologize if you receive an incorrect item in your order. Upon your notification, we will provide a return label for the wrongly shipped item. Once you ship the incorrect item back to us, we have two options for you:

• We can ship the correct item to you as per your original order.
• If you prefer to cancel the incorrect order, we can process a refund for you.

Please let us know your preference and we will proceed with the chosen solution as soon as possible.